All of the Gaggia products sold by StudioLX carry a 1 year warranty parts and labor through Importika. Any machines taken out of the United States are void of their warranty. A shipping and handling fee will be applied to all warranty repairs and replacement parts. Warranties do not extend to accessory parts or normal wear parts such as gaskets, portafilter handles, baskets, pannarello wands etc. Parts ordered through Importika by phone are final sales. Please have manual and part number ready. Please inspect packages immediately upon receiving. All claims must be issued within 5 business days. Please note most of the machines we sell are tested at the manufacturer and you may find residual coffee or water in/on new machines. Warranty questions can be directed to Importika at 1.888.389.4123.
Customers requiring repairs for machines out of warranty (1 year or older from the date of purchase) may contact any of our authorized facilities for service:
California: LA Electric 19655 Ventura Blvd. Tarzana, CA 91356 Phone: 818.774.9503 Fax: 818.774.9517
Appliance Sales and Service 840 Folsom Street San Francisco, CA 94107 Phone: 415.362.7195
Hardistys Home Wares 1565 Farmers Lane Plaza Santa Rosa CA 95405 Phone: 707.545.0535 Fax: 707.545.1714
Connecticut: Eurocraft Sales co. 471 New Park Ave West Hartford CT 06110 Phone: 860.523.9837 Fax: 860.523.9847
Florida: Appliance Doctors 450 North Lake Blvd North Palm Beach FL Phone: 561.845.0377 Fax: 561.845.0378
Illinois: The Expresso Shop 524 North York Rd. Bensenville IL 60106 Phone: 630.350.0066 Fax: 630.350.0005
New York: Whole Latte Love 7330 Rt 251 Victor, NY 14564 Phone: 888.411.5282
Texas: Texas Coffee Tech 1400 East 4th St. Austin TX 78702 Phone: 512.476.2279
Washington: Home Espresso Repair 6501 Phinney Avenue North Seattle, WA 98103